The easiest way to book is directly through the website using the availability checker tool, which shows only products available for the date selected. Completing the booking form takes around 3 minutes, and you can secure the booking with either a deposit or full payment. We aim to confirm bookings within 24 hours via email. Alternatively, bookings can be made by phone — please use the contact details on the site.

Booking in advance is recommended. You can still book online up until 3pm the day before, but availability may be limited at short notice. All bookings are fully amendable (including free cancellation) within the first 24 hours of booking, even if already confirmed.

For bouncy castle hires, customers can add a Wet Weather Guarantee for extra flexibility; details are available here: Wet Weather Guarantee.

For larger events or multi-item bookings, book a few weeks in advance so logistics and staffing can be arranged. For smaller garden or venue hires, a few days’ notice is often fine. Once vehicle capacity for a date is reached, that date will be marked as fully booked even if some items appear available online.

A non-refundable deposit of 35% of the total hire cost is taken to secure private bookings. The deposit is non-refundable but transferable to a new date if at least 3 days’ notice is given.

The remaining balance is due before the event (we operate as a cashless business): for services where the team does not stay on-site, payment is due 1 day before delivery; for services where staff remain on-site, payment is due 3 days before the event. Payment reminders are sent by email and text during the pre-arrival phase.

Business bookings are invoiced and payment is due within 30 days after the event. Accepted payment methods include card, Apple Pay, Google Pay, and bank transfer.

All hire prices are fully inclusive:

• Inflatables: setup and pack-down, safety mats, extension leads, blowers, and full safety checks.
• DJ Hire: professional DJ, sound system, full lighting rig with disco effects, setup and pack-down.
• Photo Booth: props, a dedicated attendant, setup and pack-down, and both digital and printed photo copies.

Minimum spend requirements depend on postcode and travel distance. Where a minimum spend applies, it is shown clearly in the basket during checkout. If an order falls below the minimum, customers can add more items or top up the difference to meet the required amount.

Yes — choose from pre-built package deals or create a custom package. Combining services reduces supplier management and often offers better value. The basket feature automatically applies a discount when multiple items are added (excluding add-ons). All items in the same booking must be delivered to the same location; additional setup time may be required and will be confirmed prior to final confirmation.

Predefined package deals are offered at discounted prices and usually represent better value than building a custom package. If you create your own package online, the basket feature will apply an automatic combined discount (excluding add-ons). Returning customers can receive exclusive discount codes by email after previous bookings. Signing up to marketing emails and the newsletter can also provide access to subscriber-only promotions.

Yes — you can amend bookings to extend hire durations, request overnight hire (subject to approval), or add more products. Ideally, provide 3 days’ notice, especially for hires requiring staff to remain on-site, but last-minute changes will be accommodated where possible. Additional charges may apply for extended durations — contact us for clarification.

Yes — every hire includes delivery, full setup, and collection at times that suit the customer. The team handles the full process. Customers are encouraged to send photos of the setup area and confirm venue access times in advance to ensure smooth delivery.

Customers choose preferred timeframes on the booking form. For bouncy castles, the standard hire period includes up to 5 hours within one day; extra time may be requested. Once a booking is received, the available timings will be confirmed and any conflicts discussed.

Typical setup durations by service:

• Standard inflatable: ~20 minutes (easy access).
• Multiple inflatables/larger setups: up to 1 hour (including safety checks).
• DJ or photo booth: typically 30–45 minutes for setup and pack-down.

If access time is restricted at your venue, note this on the booking form and the team will contact you if adjustments are needed.

Setup time depends on the booking and access:

• Standard inflatable: around 20 minutes.
• Multiple inflatables or larger setups: up to 1 hour.
• DJ or photo booth hire: around 30–45 minutes.

Yes — a little preparation helps. For inflatables: clear and tidy the grass or floor, measure the area, ensure a power socket is available, and confirm parking and access. For DJ or photo booth hires: confirm access times and any venue restrictions with the venue. Automated reminders are sent before the event to help customers prepare.

Inflatables can be set up indoors (all year) and outdoors (March–October). Surface type matters — hard surfaces (patio, concrete) may incur an extra charge. For indoor setups, check height, width, length, and power access. Outdoor setups are weather dependent; always have a plan B for bad weather. DJ and Photo Booth hires are indoor-only services. Product measurements and surface info are available under each product’s description on the website.

Yes — safety is prioritised. Equipment is electrically tested (most inflatables are PIPA tested), and the business holds £5 million public liability insurance. Staff are RPII trained and perform safety checks and risk assessments. A safety checklist is completed at delivery. If staff supervision is not booked, the hirer assumes responsibility for safe operation during the hire period.

For outdoor inflatables, check the forecast the day before and notify us before 6pm the day prior if you need to cancel due to bad weather so staffing and delivery can be adjusted. If contacted before 6pm the day prior, postponement or refunds are available in qualifying cases. Consider a Plan B such as a local hall — venue contacts are listed on the Venues for Hire page: Venues for Hire.

The Wet Weather Guarantee can be added during booking for extra flexibility: Wet Weather Guarantee. DJ and Photo Booth hires are indoor-only and not affected by weather.

Private bookings require a 35% non-refundable deposit (transferable to a new date with at least 3 days’ notice). Additional support may be available depending on circumstances — discuss options with Martin. Business bookings do not require a deposit; payment terms are outlined on the confirmation or invoice. Weather-related cancellations may be covered by the Wet Weather Guarantee (link above).

Each product lists required sizes under the product description → Size section. General guidance:

• Allow 2ft on each side and 3ft at front and back of an inflatable.
• Check minimum gate width and provide vehicle access/parking close to the setup area for unloading.
• If there are more than three steps to the setup, select “upstairs” during booking so extra delivery time can be planned.
• A power source should be within 45 metres of the blower; longer distances may require generator hire.

For DJ Disco and Photo Booth hires, the DJ or attendant stays onsite for the event. Inflatables are usually self-supervised unless staff supervision is booked as an add-on (available when booking). Details and pricing for event staffing (up to 3 hours) are available here: Event Manning & Supervision.

Yes — schools, corporate clients, and community events are welcome. Risk assessments, insurance certificates, and invoices (payment due within 30 days after the event) can be supplied on request. These clients often book larger party packages for fun days, staff parties, and milestone celebrations.

Delivery and setup are provided for halls, gardens, community centres, schools, sports halls, corporate spaces, and similar venues. Some postcode areas may have a minimum spend (shown in the basket). Provide the full venue address (including postcode) when booking and confirm venue access times with the venue in advance.

Every inflatable hire includes a General Inflatables Safety Rules document. Manufacturer-specified height and user limits are listed on each product page under Size. At delivery, the operator’s safety checklist will be completed with the hirer — following it is essential for safe enjoyment.

Staff supervision is available as an add-on. If not selected, self-supervision is assumed and adult supervision is required at all times. Event staff are trained, perform safety checks, and are DBS checked when assigned.

If an issue occurs, call us immediately and ask to speak to Martin regarding an issue with your current hire. Calling is preferred over texting. The team will assist by phone and return to the venue if necessary to resolve the problem.

Overnight and multi-day hires are available for selected inflatables subject to availability, location, and weather. Overnight hires usually require secure, private gardens and that blowers/electrical equipment are taken indoors overnight. Additional charges apply — contact us to check availability and pricing.

Yes. Pre-made party packages are available at discounted bundle prices. You can also build your own package using the basket feature — the system will automatically apply the same level of discount as available over the phone. Bundling items can save on delivery and setup fees when they share the same date and location. Party packages are listed here: Party Packages.

No — customer collection is not available. All equipment must be delivered, set up, and collected by the trained team to ensure correct and safe installation and completion of safety checks.

Contact us as soon as possible to request an extension. Extensions may be accommodated subject to availability and may incur additional charges. For inflatables, overnight hire is an option in some cases; for DJ and Photo Booth, staff can often arrange extra time on the day with approval.

Equipment can be set up in gardens, community centres, halls, sports halls, schools, and corporate venues. Inflatables operate indoors (all year) and outdoors (March–October). Hard surfaces may incur extra charges; indoor hires must meet height and access constraints. Full product measurements and surface requirements are on each product page.

Yes — generator hire is available where mains power is not accessible. Mention power requirements when booking so the correct option can be arranged. Generator hire includes fuel for the event and is supplied fully tested.

For inflatables, customers provide preferred “set-up and ready by” and “pack-down from” times and indicate whether timings are time-critical or flexible. This allows route planning and the possibility to arrive earlier or pick up later if feasible. If requested timings conflict with other bookings, customers will be contacted to discuss options.

For DJ and Photo Booth hire, the team usually arrives about 1 hour before the event to set up. Exact arrival and collection times are communicated the day before the event based on the final route plan.

Yes — overnight hire is available for selected inflatables subject to approval and weather. Inflatables must be secure and either in a locked garden or venue, and blowers/equipment should be protected overnight. DJ and Photo Booth hires are not available for overnight hire because staff remain onsite.

Plans can change. Private bookings require a 35% non-refundable deposit that can be transferred with at least 3 days’ notice. Business bookings do not require a deposit and cancellations can be made without charge up to 3 days prior. Weather-related cancellations may be covered by the Wet Weather Guarantee. Contact Martin to discuss specific circumstances.

Yes — customers can provide playlists in advance (commonly via Spotify). Playlists are imported into the team’s music software and mixed during the event. Guests may make song requests on the night. DJs keep overall control of the music flow unless agreed otherwise in advance.

Photo Booth hire includes unlimited sessions during the event with instant printed copies. Prints are high-quality and can be customised with event names, logos, or themed designs. Digital copies are provided via email, text, QR code during the event, and a full digital gallery link is supplied after the event.

Yes — a wide range of props is included with every Photo Booth hire. A professional backdrop is provided, and a green screen system is available to personalise digital backgrounds and overlays for themed or branded photos. The Photo Booth attendant manages props and guest assistance throughout the event.

Yes — photo guest books are an optional add-on. Guests place a printed copy into the guest book alongside a message, and duplicates are kept as part of the event records. A digital copy of all photos is also supplied after the event.

While faults are rare, on-site staff for Photo Booth and DJ hires can address issues immediately. Backup equipment and cables are carried where possible. For inflatable issues, please call immediately and ask to speak to Martin; the team will advise by phone and, if necessary, return to site to resolve the problem.

Yes — both Photo Booth and DJ setups can be customised. Photo Booths can have custom digital overlays, logo branding, and green screen backgrounds. DJs can tailor lighting colours and effects to match themes or branding. Discuss customisation needs during booking and the team will advise on possibilities.

Usually yes — if availability allows, extensions can be arranged. For DJ and Photo Booth hires, speak to the DJ or attendant on the day who will contact the office to confirm approval and pricing before extending service. Extra charges may apply.

Yes — Public Liability Insurance up to £5 million is held. Electrical equipment is PAT tested and most inflatables are PIPA tested. Staff are RPII trained and complete risk assessments and safety checks. Copies of insurance or safety documents are available on request for schools, venues, and corporate clients.

Yes — tailored event packages for schools, charities, and corporate clients are available. These can include inflatables, DJ disco services, and Photo Booths. Risk assessments and insurance certificates are provided on request. Business bookings do not require a deposit and payment is due within 30 days after the event. Contact Martin to plan bespoke or large-scale events.

Delivery is available across Teesside, County Durham, and surrounding regions, including Hartlepool, Stockton-on-Tees, Middlesbrough, Billingham, Darlington, Peterlee, and nearby areas. Some postcode areas may have a minimum spend which appears in the basket at checkout. Provide the full venue address when booking and confirm venue access times with the venue.

Check delivery availability using the Area Checker Tool: Area Checker Tool.

Yes — inflatables require a standard 240V mains socket within about 45 metres of the blower; extension leads are provided. Water inflatables need an outdoor tap or hose connection. DJ and Photo Booth hires require a nearby indoor power socket; extension leads can be supplied. If no mains power is available, generator hire can be arranged.

Some equipment can be carried upstairs depending on item type and access. Select the “upstairs” option when booking if stairs are involved so additional time and staffing can be planned. If there are more than three steps or access is tight, contact the team in advance to confirm feasibility.

For DJ Disco and Photo Booth hire, the team usually arrives around an hour before the event to set up. Please ensure the venue is accessible and that unloading is possible near the setup area.

There is an additional charge for upstairs setups to cover extra time and effort for carrying and installing equipment safely. Hard floors do not incur extra charge provided access is suitable.

For inflatable hires, access should ideally be flat, clear, and level. If your hire involves upstairs access or more than three steps, there may also be a small additional fee to account for the extra time and staff required during delivery and collection.

If in doubt about access, space, or setup conditions, please contact Martin to discuss the venue before booking. For full product-specific details, check the Size / Access Requirements section on each product page.

Inflatables require a standard 240V mains socket within approximately 45 metres of the blower; extension leads are provided. DJ setups usually require a single power socket for sound and lighting, and Photo Booths require one nearby socket for the booth and printer. If in doubt, contact Martin to confirm power needs or arrange generator hire.

Typical times:

• Inflatables: single items 20–30 minutes; multiple/larger setups up to 1 hour (including safety checks).
• DJ Disco: 30–45 minutes to set up and test sound and lighting.
• Photo Booth: 30–45 minutes to set up and test software/printer.

Pack-down times are similar. If access windows are restricted at your venue, please advise in advance. Contact Martin if you need help planning timings.

Overnight hire is available for selected inflatables subject to approval and weather. Overnight hires usually carry a small additional fee and require secure, private settings. DJ and Photo Booth hires are typically for set durations but can be extended with prior arrangement — additional fees apply. Contact Martin to discuss availability and pricing.

Yes. Public Liability Insurance up to £5 million is held. Electrical equipment is PAT tested; most inflatables are PIPA tested. Staff are RPII trained to carry out risk assessments and safety checks. A safety handover checklist is completed and signed at delivery. Copies of insurance and safety certificates can be supplied on request.

If an issue occurs, please call immediately and ask to speak to Martin about the problem with your current hire. Calling is preferred over texting. The team will help by phone and, if needed, return to site to resolve the issue quickly.

After booking online or by phone, we aim to confirm your booking via email within 24 hours. The confirmation includes the services hired, event date, location, and payment summary. As the event approaches, reminders and updates are sent, such as weather checks, preparation checklists, and final delivery/collection times (sent the day before once the route is finalised).

Contact options:

• Phone: Call us and ask to speak to Martin for booking or advice.
• Email / Contact form: Use the website contact form or reply to confirmation messages.
• Social media: Message via the official Facebook or Instagram pages.

Most enquiries receive a response the same day or within 24 hours. For availability and instant quotes, use the online availability checker: Check Availability Online.